December 12, 2006
I just wanted to let you know that the new modem works greats. Thanks so
much for configuring it for me because all I had to was plug in and go. My
wireless connection works beautifully. I appreciate your prompt response and
support. I've been with you practically since day one and with your
personalized service that is almost rare to find anymore...I ain't going
anywhere :)
September 11, 2006
I wanted to let Linxure now how helpful Peter Johnson has been. He is so
cheerful and kind to those of us lacking in computer knowledge. I no longer
feel embarassed to call and find that I'm starting to enjoy trying out new
things on the computer. Thank you for the support.
June 2, 2006
Thanks for the call and the trip yesterday to take a look at our wireless
antenna. I can see an improvement already this morning. I really
appreciate the proactive attitude that you and your company has taken. It's
seems rare these days in other businesses, but you've figured out how to
culture loyal customers.
May 16, 2006
I've worked in IT for over 30 years, and I've used a lot of ISP's in the
last 15 years or so (early Prostar member here) and I've got to say yours is
the best. No spam, no viruses and every service inquiry has been handled
quickly.
January 29, 2006
Thank you all so much for a quality job on the internet front. I appreciate the efforts you've taken to keep this service performing at a high level of competence. Friends at work constantly complain about viruses wrecking havoc on their computers.
Thanks for a job well done!
January 27, 2006
Your service to your customers continues to amaze me. I have been on
your wireless service since October 2005 and in December experienced slow
signal strengths. I I contacted Linxure and you were out to test the signal
strength. You even braved the roof to access the antenna during the rain on
a wet cedar roof. You determined that additional interference was degrading
the signal and suggested an alternate plan to me switching to DSL while you
worked the problem at Linxure's expense. You have even credited my account to
the date of my call to Linxure and assured me that the wireless problem is being
work and a solution could be only weeks away. I look forward to your great
customer service in the future and my return of wireless services. Thanks
for all you do and the team at Linxure.
January 18, 2006
I didn't realize how bad that I had it with Earthlink until I hooked up with
Linxure last week. It even seems to be faster than Comcast. I am so pleased with
my choice of Internet providers and have told anyone who'll listen how good
Linxure is! Thanks
November 2, 2005
You folks need to know how seriously comforting it was to access our e-mail this
last week. We took a ride on Hurricane Wilma, Cancun, Mexico. After 4 days of
lockdown in a shelter, we walked into Playa Del Carmen and found a small
internet "cafe" and logged on. It brought tears and shakes when Linxure popped up
on demand and we were able to establish communication with family. Thank you
for whatever magic it is that you do that keeps your system up and running.
And, oh, for the filters that kept my in-box clean!
June 26, 2005: (in response to very effective new anti-spam measures)
I'm just sitting here trying to figure out what to do with all of this extra
time I now have since I'm not getting all of that junk email. Serious
problem. Thanks
Mar 24, 2005
I contacted your office about a down
load problem I was having with my e mail. Tom was very helpful in explaining
Out Look Express short comings and suggested that I start using Mozilla/
Thunderbird. I have since done so and my problems seem to be resolved. Thank
very much Tom! This type of service is excellent, which I'll be sharing with
my relatives and friends.
Jan 24, 2005
I called about 530pm or so Monday evening and I'm not sure who it was that
helped me with my e mail problem, but regardless I wanted to say thank you!
The info provided work perfectly and now I have the tools just in case it
happens again....Thanks again!
Oct 25, 2004
This is the first time I've been to sea since whitelist was implemented.
I've been logging in to Stratosnet with guest access and
remotely sending and picking up my email. The combination of remote access
to the email server and only getting a few junk messages thanks
to whitelist is not only quite convenient, it's proving to
be a significant financial savings for me. I don't know if you've
considered advertising in _Pacific Fishing_ or some more local
maritime venue, but that combination that allows me to economically pick
up my email at sea without using a new email address may be a fairly
unique one. Another piece of this puzzle is Eudora's ability to check the
sizes and leave the larger messages waiting on the server. I don't know if
Outlook Express can conveniently do this or not, but it is necessary for
using the same email address at sea at which I receive
photos & forwarded avi's at home.
Anyways, thanks again for making Linxure the valuable resource it is.
I continue to be a very happy customer.
March 19, 2004
Just a note to let you know how much I am already
enjoying DSL which you helped me get up and running this morning.
The sending of mail and searching the web and downloading is so much faster
compared to previous, it is great. In addition it does not tie up our phone
line which makes my wife happier.
Being somewhat handicapped and
some what restricted I spend a lot of time on the computer so I think I
will really enjoy having DSL.
October 2, 2003
You made your logo "you're a customer, not a statistic" come true for me
yesterday! Thank you so much for going out of your way to come over and
install my modem for my new DSL connection. Plus after I went to 4 different
stores trying to find filters for my phones you came up with a couple out of
your private stock Also, thank you for fixing it so the spam is almost
gone! I use to get up to 100 per day. Today I have received maybe 10.
August 25, 2003
This gives me an opportunity to do that which periodically crosses my mind,
but never follow through. I have been an email user from their earliest
stages, and have consequently been a subscriber to several different
servers - AOL, three times! Your service is the very best I have ever
subscribed to! I can't recall any of them sending out notices, warnings, or
explanations, as you have, and with others, I fretted through many weekends,
in particular, not knowing if it was my computer or the server. I don't know
how you are able to do this, but I do want you to know that in this very,
very frustrating world of communications, it is deeply appreciated, and I
hope you are able to maintain such a wonderful service. I am 80 years old,
and I like things as simple as possible...(:))
August 14, 2003
Just want to say thank-you to you all there at
Linxure, and yes I did check out to see if I had the [W32/Blaster] worm, just in
case I might have been infected before the DSL, but I am safe.
I did download the patch from Microsoft some time ago also. Just want to
say you guys are doing a great job helping people and keeping them informed.
August 12, 2003
Linxure,
When I receive offers of changing my Dialup Internet Service
Provider I always respond I am not interested, and when they are bold enough to ask why my
reply is "Because they are the best and I am very happy". You take very good
care of your customers, respond promptly to inquires, bill payments and I appreciate
your excellent service.
July 22, 2003
Again, I want to express my thanks and compliments to Linxure and to Tom Lahti
specifically for the help we get from you. I am a VERY satisfied
subscriber of your services and quite willing to tout your excellent
services to anyone who will listen. Every time I call your technicians are
so patient and knowledgable in helping me or my wife. Again, THANKS!!!
June 19, 2003
Just to let you guys know that I really like your service and it's
worked great so far. Probably the best thing is not being cut off
like the lousy [other ISP] bunk. :^)
Thanks again.
May 2, 2003: (in response to new spam scanner implementation)
hey your new spam filter works great.
cut from 30+ a day to 2. great
May 1, 2003: (in response to new spam scanner implementation)
THANK YOU VERY MUCH!!!
Your changes have already helped reduce the junk mail that we have been
receiving.
January 7, 2003
Frank came by today and got me changed over ... to your new
wireless service and I just wanted to send you a note and let you know
what a great job Frank did :) He's a keeper.
You probably already know all this stuff, but he was
on time, great personality, knew what he was doing, and was very helpful.
A big difference from the level of service that I've received from your
competitor. I
really enjoyed his company and besides the excellent service he gave me, I
got to make a new friend in the process.
Please give him my kudos for an excellent job well done, I really
appreciate it and will be happy to recommend your company to my friends.
Thanks for everything, and most importantly, thanks for valuing my
business as your customer. It's nice to feel appreciated.
September 25, 2002
Totally happy with the nice service and continued revised updated service too!!!!
August 27, 2002
I have been with Linxure for quite some time now and they are much better than
any other ISP that we have ever used. Almost never a problem, but
should you have one you can just pick up the phone and talk with a real
live person who is very helpful and gets your problem taken care of as you
talk. I have referred 3 or 4 other people to them and they are still using
their service and are, also, very happy.
July 11, 2002
I spoke to you [Frank] earlier today about my problem connecting to the
internet. You were able to fix the problem quite quickly. As I mentioned,
I had been to a couple of forums looking for help without much success. I
posted again at these forums, telling them that the problem was fixed by
my ISP. Everyone at the forums said that I really had a great ISP. (Apparently,
many of them have problems with their ISPs.) So, I just wanted to pass
that on to you and offer my thanks again.
April 14, 2002
I think of all the online services we have tried, I like Linxure the best.
Nice people, and I have no complaints about getting online whenever I dial
up. We have tried AOL, MSN, Earthlink, and US West, and you guys are the
best. Keep up the good work!
February 2, 2002
Hey, just wanted you guys to know I am thankful for your internet service.
I don't get spam, I don't get "thrown off the internet". Thanks
February 1, 2002
Thank you for your help. Frank called me on my phone, and left a message.
My [connection] with Linxure.NET is working fine now. Like I said, I
have a old computer, and probably a slow modem, but
I've never had a problem with Linxure before, and you people take care of
me and my old computer!!! Again, thank you for your excellent
service, and quick response!!! Love you guys!!! Thank you.
January 13, 2002
Just wanted to let you know that your servers and your administrative
skills are by far the best I've seen yet. Unlike most admins you
actually take your users into account, and care about their opinions and
services. Thanks for the great service.
1717 Cole St
Enumclaw, WA 98022
360-802-6657
888-GET-WDSL