Let us show you how to propel your business into the 21st century with Skynet Broadband’s digital voice and hosted PBX products. Whether you are in need of a single telephone line or a Full featured PBX, Skynet Broadband’s engineers will help you find the most cost effective solution to your problem.

Imagine how your business can take advantage of the following features to save you money and help you compete with the big guys in your industry.

Features and Benefits


System Configuration & Management

Skynet Broadband offers the industry standard for reliability, scalability, availability, and ease-of-use regardless of your business size.

• Central Business Number
• Mail Only Extensions
• Easy Web-Based Management
• Multiple Numbers
• No Busy Signals
• Mission-Critical Fault Tolerance
• Comprehensive Data Security

Call Answering

How you greet your customers is just as important as how you take care of them once they’ve arrived. That begins with call answering options.

• Configurable Call Preview
• Call Screening
• Do-Not-Disturb
• Auto-Attendant
• Music/Info on Hold
• Automated Directory
• Direct Inward Dial (DID)

Enhanced CallerID

Utilize the display functions on your phones to provide useful information on incoming callers and control your outward facing credentials.

• Incoming Calls
• Outgoing Calls


Expediting callers through your phone system is the best way to make sure they stay engaged and remain on the line. Queues from Skynet Broadband assist callers who know what they want, but not who can help them by organizing agents departmentally.

Queuing Logic:Using any one of these could be just right for your business, but you can also allow for redundancies and edits at any time, day or night.

• Even Load Distribution
• Skills-Based Call Routing
• Overflow Queues
• Protected Queues

Queue Management:With all of the traffic coming through your phone system, keeping informed and having access to make changes as they become necessary is critical.

• Advanced Queue Admin & Self-Managed Agent Presence
• Realtime Monitoring
• Queue Logs
• Agent Wrap-Up Time
• Call-Waiting Signals
• Virtual Office/Call Center

Call Routing

Dispersed work forces are cost-effective for companies that can balance them with freedom and support.

• Multiple Phone-Type Freedom
• Virtual Extensions
• Follow-Me Calling
• Advanced Transfers
• GeoRoute
• SelectRoute
• Mail-Only Extensions
• Day and Night Modes

Greeting Manager

You never get a second chance to make a first impression. Respond to changes in your industry, your community, and your business by controlling your company’s recorded messages.

• Record Greetings
• Order Standard Recordings
• Order Professional Greetings

Voicemail and Online Fax

While on the move, busy professionals can’t make every meeting or answer every call. Comprehensive message retrieval options ensure you always get the message.

• Never Full Mailboxes
• Centralized Messaging
• Voicemail Interrupt
• Personal Greetings
• Message Notifications
• Paperless Fax
• Fax Viewing Options


Don’t outsource one of the best ways to maximize time across time zones. Skynet Broadband lets you host your own advanced teleconferences so now you can take control of the meeting even before it starts.

• Free extension to extension Conference Minutes
• On Demand Conference
• Conference Management

Other Features

Would you believe that there is even more? The reality is there will always be more because we don’t like to stop moving forward.

• Call Blocking
• Dynamic Operator Assignment
• Web Callback
• Virtual Calling Card
• Real Time Monitoring & Reporting
• Multi-Stage Dialing

Need Help?

Need help with a feature? We’ve saved our best feature for last. Our local customer support agents will be happy to help you with all of your business needs and to ensure your questions are answered.

Hear What Our Clients Are Saying

We are trusted by more than 1,000 satisfied customers!

  • Rene Popke

    I love working with Skynet. Hands down, Skynet provides the complete package when it comes to internet and phone service. Skynet has developed a one-stop-shop that includes amazing customer service, internet, phone and tv. As a consumer, I have learned over the years, you get what you pay for and I highly value customer service and follow-through. Skynet has a team of employees that is professional, reliable, knowledgeable and takes their time to be sure the customer’s needs are met. I have been a Skynet customer at home since 2003 and switched my employer to Skynet when I started three years ago. Whether it is home or business, and regardless the circumstance, Skynet provides exceptional service at all levels and has reliable deliverables.

    Rene Popke

  • Mayor Liz Reynolds

    SkyNet Broadband is a company that is focused on top quality, expedient responsive customer service and a company that invests into their hometown community... My family has been and will continue to be with SkyNet Broadband for many ,many years... because of their high level of integrity and hometown commitment .

    Mayor Liz Reynolds - Enumclaw Mayor

  • Keith Fugate

    Fugate Ford\Mazda has been using Skynet Broadband and Biz IT Pros for several years now internet service is fast and support staff is great we are very happy with their service.

    Keith Fugate - Owner

  • Edward Hechter

    “Skynet (aka xPertPC+ / aka BizITPros) has been providing us with network consulting, I.T. infrastructure services, and PC repair services since 2008. During this time they have handled the build-out of our new building, a migration to VOIP, the set-up of a hardened, high reliability data center, and helped us manage our growing business. We consider them a vitally important, and trusted business partner, who always makes us feel like our business is important.”

    Edward Hechter - CEO Palama Place

    Contact Us

    Skynet Broadband
     1502 Cole Street
     Enumclaw, WA 98022
     United States


    © 2015 Skynet Broadband. All Rights Reserved.


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